Overview
A specialist engineering company based in Stockport is seeking a Senior Service Engineer to join its growing team. The business focuses on the design and build of advanced inspection and simulation machines for industrial applications.
This is a key role, offering responsibility for technical support, system performance, and mentoring within a fast-paced and high-standards environment.
Responsibilities
* Technical Support and Troubleshooting
* Provide advanced technical support, diagnosing and resolving complex hardware and software issues across mechanical, electrical, and control systems.
* Lead service interventions, installations, and commissioning activities on-site, both in the UK and internationally.
* Mentoring and Training
* Provide guidance and training to junior engineers on best practices, technical procedures, and fault-finding techniques.
* System Monitoring
* Conduct regular performance audits and inspections to ensure system reliability and operational efficiency.
* Documentation
* Maintain accurate service records, technical documentation, and system configuration details in line with company procedures.
* Build and maintain positive working relationships with customers. Communicate technical information clearly and professionally to a range of stakeholders.
* Compliance and Safety
* Ensure all work is carried out in accordance with company policies, safety regulations, and relevant industry legislation.
* Internal Collaboration
* Work closely with design, development, and production teams to support system improvements and resolve recurring technical issues.
Candidate Requirements
Education & Experience
* Degree (or equivalent experience) in Mechanical Engineering, Electrical Engineering, Computer Science, or a related discipline
* Minimum of 5 years’ experience in a service engineering role, ideally involving complex systems or industrial machinery
* Proven ability to fault-find and repair mechanical, electrical, and software-integrated systems
* Experience working with Operational Technology (OT) or Distributed Control Systems (DCS) is advantageous
Skills & Attributes
* Strong technical knowledge in mechanical, electrical, or electronic systems
* Ability to work independently and take ownership of technical problems
* Demonstrated ability to mentor or coach junior engineers
* Flexible and willing to travel nationally and internationally, often at short notice
* Full UK driving licence and valid passport with no travel restrictions
* Must have the right to work in the UK
What is in it for you
* An opportunity to join a fast growing business who are experts in their field, with good opportunities for advancement.
* Potential bonus
* Opportunity for international travel
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