Security & Violence Reduction Manager
The closing date is 28 June 2026.
Join our team as a Security & Violence Reduction Manager and play an important role in protecting people, assets, and information across our organisation. In this dynamic and rewarding position, you will support security risk management, incident investigation, and the implementation of policies that help maintain a safe environment for staff, patients, and visitors. Working as part of a dedicated security team, you will collaborate with key stakeholders to support service improvements, contribute to training initiatives, and provide informed advice on security and violence reduction practices.
In this role, you will be responsible for the operational management of the security team, coordinating day‑to‑day activities, ensuring effective deployment, and maintaining consistent, high‑quality service delivery.
You will work closely with team members to maintain standards, support development, and ensure a professional, responsive security presence across all areas.
Right to Work: You must have the Right to Work in the UK in order to be successfully appointed to this role. This role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
The role involves leading and managing the security team, overseeing daily operations, ensuring a professional, visible presence across all sites, responding to and managing security incidents, supporting de‑escalation of violence and aggression, and safeguarding vulnerable individuals.
The post holder will analyse incident data, CCTV, and trends to identify risks and develop effective solutions, contributing to continuous improvement in security and violence‑reduction practices. They will communicate and collaborate with staff, patients, and external partners such as police, while promoting a positive reporting culture and supporting affected staff.
Additional responsibilities include maintaining accurate records, supporting audits and governance processes, contributing to policy development, ensuring compliance with relevant standards, and managing security resources and systems. The role also requires strong organisational skills to plan workloads, coordinate rotas, support training, and assist in emergency and high‑risk planning, while working independently and exercising sound professional judgement.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
Job responsibilities
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Qualifications
* Level 3-5 qualification or equivalent in security/risk/policing/related field
* CPD evidence
* Safeguarding training
* SIA Licence (Door Supervisor/Security Guarding)
* BTEC/IQ Level 4-5 or ASIS security management certification
* NHS VPR or legacy NHS Protect courses
Knowledge
* Strong understanding of security operations in healthcare or similarly complex environments (e.g. access control, CCTV, physical security measures)
* Detailed knowledge of NHS Violence Prevention & Reduction (VPR) Standards and associated national guidance
* Understanding of conflict management, de‑escalation principles, and behaviour related risk indicators
* Knowledge of incident reporting systems (e.g. InPhase) and information governance requirements for handling sensitive data
* Familiarity with criminal justice processes, including when incidents meet thresholds for police involvement or sanctions
* Awareness of safeguarding responsibilities relating to both staff and vulnerable individuals
* Understanding of Trust security policies, emergency response protocols, and relevant legislation (e.g., Protect Duty/Martyn's Law)
* Experience in NHS security or VPR roles; Protect Duty knowledge; multi‑agency working
Skills
* Ability to analyse complex incident information, CCTV, and witness accounts to identify risks, patterns, and learning
* Strong communication skills, including the ability to engage compassionately with staff who have experienced violence or distress
* Skilled in building collaborative relationships across clinical, estates, police, and operational teams
* Competent in the use of digital security systems, incident databases, and report preparation tools
* Effective problem‑solving skills, with the ability to make sound operational recommendations in fast‑moving situations
* Ability to organise and prioritise workloads, plan security activities, and support rota or deployment decisions
* Capable of supporting policy implementation and service improvements related to security and violence reduction
Experience
* Experience supporting or delivering security operations, ideally in a healthcare or public facing environment
* Experience reviewing violence/aggression incidents and providing support to affected staff
* Experience liaising with police or external agencies during incident reviews or investigations
* Previous involvement in data analysis, audit activity, or providing reports for governance meetings
* Experience working in multidisciplinary settings, coordinating responses to safety‑critical events
* Experience supporting staff development, training, or day‑to‑day task coordination
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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