Overview
Veterinary Receptionist (Maternity Cover) role at Vet Record Careers. We are hiring to cover maternity leave for 18 months. The successful candidate will be the first point of contact for our customers and the general public, with excellent customer service skills and previous reception or hospitality experience.
This full-time position offers up to 40 hours per week, with shifts between Monday–Sunday on a rota basis. Hours can be flexible and will be considered for the right candidate.
Responsibilities
* Answering phone calls, emails and greeting customers in practice.
* Managing the appointment diary and keeping customer records up to date.
* Taking payments, assisting with debt control and cashing up.
* Dealing with food/medication orders and all customer enquiries.
* Keeping the reception and the waiting area clean, tidy and well stocked.
* Working with different teams to provide excellent customer service and patient care.
Team Members Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday added to holiday allowance
* Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits – discounts and cashback with retailers
* Pension scheme
* Discounted staff pet care
Seniorities
* Entry level
Employment type
* Full-time
Job function
* Health Care Provider
* Industries: Veterinary
Note: Referrals increase chances of interviewing at Vet Record Careers.
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