About NCRVOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Job Title: Edge PS Architecture and Technical Lead
Department: Edge Professional Services
Location: Bath, UK (hybrid)
NCR Voyix have developed an exciting new Kubernetes platform for retailers – NCR Voyix Edge.
NCR Voyix Edge accelerates rollout of new application features and maximizes the performance of our customers store infrastructure. Purpose built for the retail edge, our unique software enables applications to run where they are most efficient with centralized application and infrastructure lifecycle management for better manageability, observability, cost and control.
We’re looking for a Technical Lead with a passion for Kubernetes, Linux, and cloud-native technologies to help our enterprise retail customers deploy and scale applications at the Edge.
You will be leading projects to deploy the NCR Voyix Edge solution into our customers environments. You will become a subject matter expert on Edge – leading projects and advising our customers and internal teams on the Edge product, and how to implement.
Knowledge, Skills and Experience:
1. Minimum 5 years experience being the Technical lead in complex technology implementations
2. Minimum of 2 years experience deploying containerized workloads and microservice architectures on Docker and/or Kubernetes
3. Experience and excellent grasp of cloud solutions using one or more of major cloud providers (AWS, Azure, GCP) and best practices
4. Experience with the application development lifecycle and best practices involving source code management, application build, test and deployment
5. Experience with Infrastructure-as-Code experience using tools such as Terraform, Ansible and Helm Charts
6. Experience with scripting/configuration-as-code experience such as Python, Ansible, Groovy, Bash and/or Powershell
7. Excellent understanding of core internet and networking technologies – routing/switching, DNS, DHCP, firewalls
8. Strong ability to provide thought-through, clearly articulated, pragmatic solutions and recommendations to complex business problems
9. Ability to collaborate and influence across both technical and non-technical stakeholders, resources, and teams
10. Excellent technical communication skills, including the ability to communicate complex/technical issues to non-technical audiences
Responsibilities:
11. Leading multiple projects to deploy NCR Voyix Edge at our customers
12. Becoming a technical expert in the NCR Voyix Edge solution
13. Creating and maintaining project plans
14. Creating and maintaining task lists for the wider team
15. Assisting our customers with integrating and deploying the NCR Voyix Edge solution in our customers environments, both remotely and on-site.
16. Providing guidance and familiarisation to our customers and internal teams deploying and using our solution.
17. Working with our customers to deploy their applications onto the NCR Voyix Edge solution
18. Troubleshooting of issues and providing solutions to complex scenarios
19. Building and maintaining lab environments.
20. Building and supporting Proof of Concept environments to assist in the sales process
21. Working closely with the Edge Engineering team in identifying defects and product improvements
22. Maintain an up-to-date knowledge of our products, technologies and our competitors.
23. Providing technical support to our Sales engineering team in relation to product architecture and during the implementation of Proof of Concepts for new opportunities.
In fulfilling these responsibilities, you’ll work closely with the existing Professional Services team as you build and then apply your knowledge of our product to our customers.
Your Personal Qualities:
The right person for this critical role will need to adopt a flexible approach and be extremely well organised in order to be able to prioritise personal workload given the different demands for their time.
You’ll need strong analytical skills, have excellent problem-solving ability when under pressure and have an attention to detail.
Given the breadth and complexity of our software product, you need to be the kind of person who enjoys learning new technologies and is willing to take on a variety of technical challenges.
You’ll also need to be willing to provide occasional out-of-hours support when needed for the projects you are working on.
Hybrid working:
Our offices are based in central Bath, a few minutes walk from the train station. We have a Hybrid working policy where we like to get together in the office 3 days a week. There will be a need to sometimes spend more than 3 days a week in the office when you are building labs and working with hardware in our lab.
Offers of employment are conditional upon passage of screening criteria applicable to the job