We are seeking a proactive People Service Manager to lead and develop the People Services and Payroll teams, adapting to change, improving performance and driving excellent customer service to meet the needs of the business. Client Details Our client is a well-respected entity in their field, operating on a large scale, serving a substantial number of customers across the country from their headquarters in Manchester. They are committed to sustainability and are continuously seeking ways to improve and expand their services in an environmentally friendly manner. Description As the People Service Manager, you will lead the People services and Payroll teams to embed a culture of continuous improvement. key responsibilities will be: To support the team with day to day activities around HR and Payroll To be a change manager in the team, driving engagement, performance and colleague development Providing management information to measure and drive performance To manage the development and regular review of related people and payroll policies which promote best practice and legal compliance To develop, manage and implement all HR processes striving for 100% accuracy stats each month, finding process efficiency's and embedding them within the team and business as appropriate To manage relationships with external service providers in line with contractual obligations and manage the tender process for contract renewals To engage w...