Lumera in Bristol is seeking a Front Line Support professional to join their team. The role involves managing support tickets and ensuring excellent service to clients using Pensions software. You will tackle technical issues and help resolve problems via email, phone, and MS Teams.
Ideal candidates will have strong support skills and be able to work autonomously or collaboratively. Training will be provided in necessary technologies, including SQL and ticketing systems like JIRA, fostering a culture of learning and development.
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