Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a committed and passionate Admin Assistant to join our growing business on a permanent basis.
PURPOSE OF THE ROLE
Provide administrative support to the International & Partnerships department in relation to day-to-day activities, ensuring that work is accurately, promptly and effectively carried out to support with achieving growth targets into new and existing markets.
KEY ACCOUNTABILITIES
Provide support with:
1. back office management, raising POs, processing of orders and resolving queries
2. onboarding of new partners, including maintaining new business documents
3. projects including research, planning and implementation
4. B2B delivery implementation with retail teams
· Liaise with internal colleagues and suppliers to obtain additional product information and artworks to allow for in-market product registration
· Create and maintain supporting documents to implement cycle changeovers
· Generate and distribute reports to assist partners with cycle implementation, product updates, sales data, and trends
· Work with the marketing team to create and maintain sales and cycle NPD packs
· Completion of NLFs and partner product documentation to ensure accurate product setup
· Updating of product and range information on Iceland & partner systems
· Create and maintain customer meeting packs as required
· Arrange product samples and tastings when requested, co-ordinating with the relevant third parties
· Maintain customer contact and information databases inc. SharePoint sites
· Support the overall department with ad hoc tasks and activities as required
SKILLS/KNOWLEDGE/EXPERIENCE
· Proficient with Microsoft Office, intermediate Excel desirable
· Strong communicator both verbally and written
· Ability to build relationships at all levels
· Good attention to detail
· Sense of urgency and pace in managing their workload
· Proactive approach in dealing with problems and queries in a busy and fast paced environment
· Team player
Alongside this we can offer you:
5. 15% discount in Iceland stores
6. 30% discount at Club Individual Restaurants
7. 33 days holiday (including bank holidays)
8. Free onsite parking
9. Onsite electric car charging ports
10. Subsidised staff restaurant and Costa Coffee
11. Christmas vouchers
12. Refer a Friend Scheme
13. Christmas Savings scheme
14. Discounted dry cleaning
15. Long service awards