Job Description
We are looking for an experienced Events Team Leader to join the team at Victoria & Albert Museum.
About the Events Team Leader role:
* To plan, organize and deliver a successful operation of the events, dining rooms and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
* To liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations.
* To brief the events team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
* To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary.
* To train or provide training to the staff to ensure they operate in accordance with Benugo standards.
* To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
* To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty.
* Responsible in monitoring staff time sheets are filled correctly.
* Deputize for the manager in his/her absence.
About the ideal candidate:
* Previous experience in a similar role is required.
* Enthusiastic about working in a dynamic and fast paced environment.
* Strong customer service skills.
* Excellent communicator with the ability to motivate and inspire.
* Flexibility to work on events as and when required.
* Passion for food and wine is a plus!
We Offer:
Rate: £14.00 per hour
Contract: Full time/ Permanent
Qualifications
* Minimum 1 years experience in similar roles
* Excellent product knowledge (food/beverage)
* Experience in running large events, dinners.
* Leads by example by always acting professional.
* Excellent communication skills
* Takes the initiative
* Excellent time management
* Supportive / Team player
* Strong presentation skills
* Excellent customer care skills
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
* Free lunch on shift
* Free tea and coffee at any Benugo location
* A monthly allowance to use at any Benugo location
* Competitive rate
* Life Assurance
* Enhanced maternity and paternity leave pay for when your family is growing
* Company sick leave
* Company annual leave
* Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
* Employee discounts at several retailers (via Hapi app) & fitness providers
* Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!