Job Description
Housing Support Team Leader
Tower Hamlets
Young Person Support Service
Permanent Contract
40 Hours
£32,084.50
We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.
THE ROLE
You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.
1. Supervise and coach frontline staff to provide consistent and safe service delivery
2. Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately
3. Ensure risk assessments are conducted, reviewed and implemented effectively
4. Oversee new resident referrals, bookings, and inductions
5. Promote resident involvement through house meetings and engagement opportunities
6. Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment
7. Maintain accurate records and ensure data protection and confidentiality compliance
THE CANDIDATE
We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.
8. Experience supervising staff in a supported housing or care setting
9. Knowledge of safeguarding procedures and child protection frameworks
10. Ability to work within a psychologically informed environment (PIE)
11. Confident communicator with strong partnership working and interpersonal skills
12. Proficient in using IT systems for case management and reporting
THE CONTRACT
13. Full time, 40 Hours per week, including weekends on a rota basis
14. Permanent Contract
15. £32,084.50 per year
16. Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities
HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!