Are you a social butterfly? Would your friends describe you as "out-going"? Does the idea of making someone's day make your day?
Welcome to MILK BEACH. We are an Australian restaurant and bar located in the heart of Soho, London. We serve an all-day seasonal brunch and an enticing evening menu inspired by the diverse cultures that make up modern Australian cuisine. We are quality-driven, sustainably focused, and conscious of our environmental impact. As a company we pride ourselves on supporting our team’s whole work-life experience. We foster their creativity, feed their passions, and support their drive for success. We offer flexibility and reasonable industry hours with a highly competitive compensation package. We care about our teams and that isn’t just talk. We put it into action and all our work.
Host Role: We are seeking an enthusiastic Host who can confidently deliver extraordinary and prompt service to our guests. Candidates should have outstanding telephone and presentation skills in order to represent the restaurant as the first point of contact and deliver an unforgettable guest experience.
This position requires a sharp attention to the details, adaptability, and a smile on your face even while under pressure. You will have a genuine passion for what you do, and boat loads of personality to engage with everyone around you and build long-term rapport with both the guests and your colleagues.
Qualifications:
* Available Thursday-Sunday; available evenings, including weekends
* Previous experience in a similar role within the hospitality industry, preferably in a high-volume restaurant environment
* Experience using Sevenrooms (required)
* Someone who understands Australian hospitality - to deliver sophistication and confidence but at the same time put guests at ease and make them feel at home
* Someone with a special magic, confidence and self awareness to approach any table to build genuine connections with guests through a chat or bit of humour
* Excellent communication and interpersonal abilities
* Exceptional organisational skills and attention to detail
* Adaptable to changes and eager to learn & develop new skills, with a growth mindset and a commitment to personal and professional development
* A "can-do" attitude with a positive and proactive approach to work
* Ability to work effectively in a fast-pace and dynamic environment
* Proficiency in reservation management software (preferably SevenRooms) and basic computer and Microsoft Office skills
* A passion for providing outstanding customer service and creating memorable dining experiences
* Have great energy and enthusiasm, with a willingness to go above and beyond to achieve goals
What we offer:
* Competitive salary & benefits
* Great chances to learn from a highly experienced leadership team
* Great mentorship and career coaching
* Career development and educational support
* Personalised recognition schemes
* Friendly and motivating team environment
* Flexibility and work/life balance
* An inclusive and diverse workforce
* Meals, softs, coffees, and teas while on shift
* Closed major Holidays (Christmas, Boxing Day, New Year’s Day)
Sound like a fit? Get in touch today to set up a chat the team!