About Our Home:
Gold Care Homes is a well-established independent provider of residential and nursing care for older people, employing approximately 2,500 staff across 45 homes. We are seeking an experienced and motivated Deputy Manager to support the day‑to‑day running of the home, building strong, positive relationships with key stakeholders, the local community, prospective residents, and their families.
Job Summary
The post holder will be required to oversee and maintain the care of service users within the home and, in the absence of the Home Manager, take responsibility for the day‑to‑day running of the home.
Role & Responsibilities
* To be responsible for the day‑to‑day care of residents, delegating roles to the care staff as appropriate.
* To act as a Shift Team Leader and provide overall supervision and development for care staff.
* To contribute to the training of care staff and other staff, acting as a role model at all times.
* To actively participate in personal and professional development opportunities, attending necessary mandatory training as identified.
* Ensure the Gold Care standards and support systems are effectively operated and lead to positive outcomes for people who use our services.
* Monitor, audit and review the service, taking appropriate corrective action where necessary.
* Demonstrate high professional standards and leadership, maintaining any appropriate professional memberships.
* Assist the Home Manager with formal supervision/appraisal of staff members in line with company policy, and with ongoing informal assessment of the work of staff members, to ensure consistently high standards.
* Implement and adhere to Gold Care’s policies and procedures, legal requirements and relevant codes of practice.
* Assist with effective recruitment, performance management and deployment of staff to deliver high quality care and support outcomes for people who use our services.
* Liaise with and oversee, as required, maintenance contractors and others involved in the maintenance of property, plant and equipment.
* Promote the service and Gold Care through effective communication with other organisations, stakeholders such as people who use services, staff, relatives, medical and social care professionals, the regulator staff and the local community.
* Promote the home professionally and effectively in the community, maintain private bed occupancy and support corporate marketing.
* Ensure that all staff focus on excellent customer care to enhance the lives of people who use our services and Gold Care’s reputation.
* Any other duties consistent with the business of Gold Care Homes.
What we can offer you:
* Salary starting from £38,000
* Employee of the Month
* Long‑term service awards
* Blue Light Card
* Professional Development
* Refer a Friend
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