Job Description
Regional Operations Manager – Complex Health and Social Care
Three Available Roles - Regions: North | Midlands & South | East
Full-time | Senior Leadership Role
About the Role
Procurae Group are expanding and we have created three new roles, and we are now looking for our first ever Regional Operations Managers to lead a portfolio of high-quality social care services across our growing organisation.
You will oversee services delivering specialist complex care, alongside supported living, domiciliary care, and adult day services, ensuring they are safe, effective, and consistently delivering outstanding outcomes.
This is a key leadership role with real influence—perfect for someone who is passionate about quality, culture, and performance.
Uniquely each Regional Operations Manager will support a small number of services, therefore this role has a real focus on the people we support and the teams within each service.
About Us
Procurae Group encompasses four organisations:
* Avon Support
* Brightening Lives
* CJP Outreach Services
* Dales Community Care
We are proud that all our services are rated Good or Outstanding by CQC, and we have built a strong reputation for high staff engagement, retention, and positive culture.
Your Key Responsibilities
* Drive CQC compliance and quality improvement across your region
* Lead, coach, and support Service Managers to deliver high performance
* Oversee services supporting individuals with complex and high-dependency needs
* Monitor and improve key KPIs (quality, staffing, financial performance)
* Ensure consistent safe, person-centred care delivery
* Support service mobilisation, growth, and development
* Promote a positive, values-led culture across all teams
What We’re Looking For
· Proven experience in a multi-site leadership role in social care
· Strong knowledge of CQC standards and KLOEs
· Experience working within complex care environments
· A confident and hands-on leadership style
· Ability to drive performance, quality, and engagement
· Passion for delivering high-quality care and developing teams
· A deep understanding of the financial aspects of operating a multi-site business
What You’ll Get
* A senior leadership role with real impact and autonomy
* A supportive and collaborative leadership team
* Opportunity to lead high-performing services and drive further growth
* Ongoing professional development and career progression
* Competitive salary and benefits package
Location & Travel
You will be aligned to one of our regions:
* North: North Yorkshire, West Yorkshire, Lancashire
* Midlands & South: Warwickshire, Bath, Bristol, Somerset
* East: Norfolk, Suffolk, North Essex
Regular regional travel is required.
Why Join Procurae Group?
You’ll be joining an organisation that is:
* Quality-driven (Good/Outstanding services)
* People-focused (strong engagement and retention)
* Growing and ambitious
* Committed to doing the right thing—for the people we support and our teams
As a responsible provider, we are committed to focussing on the people we support, and to do this, it is crucial that we have the right teams and people, the three regional operations manager roles will allow us to continue to develop our organisation in a responsible and sustainable way, ensuring that we continue to build on the strong foundations we have in place.
People are at the heart of everything we do, we are proud to support some amazing individuals, and we are proud to have a dedicated and committed team, with very low turnover of employees, which allows us to make provide consistent support, which was recognised in one of our recent CQC reports where we achieved Outstanding (CJP Outreach Services)
If you feel that you could be a key part of our high performing values based team, we would love to hear from you.