Hospital and Housing Link Worker Adult Social Care
Are you ready to make a real impact from day one?
Were looking for a proactive, compassionate professional to join our multi-disciplinary discharge team, supporting vulnerable residents with complex needs as they leave hospital. Youll work closely with NHS colleagues, housing providers, and community services to ensure safe, timely discharges and prevent homelessness.As a vital link between the hospital and community settings, youll assess needs, coordinate personalised support, and help residents stay independent while reducing repeat admissions. This is an exciting opportunity to help shape a new, outcome-focused service that bridges health, housing, and social care.
If youre passionate about person-centred support and thrive in a collaborative, fast-paced environment, wed love to hear from you.
Main duties of the job
To provide professional support to some of the mostvulnerable people in the Borough. You will be working as part of a busymulti-disciplinary discharge service which is outcome focussed and creative inachieving successful outcomes for our residents, offering personalisedsolutions on a day-to-day basis.
Working collaboratively with other agencies andorganisations you will help facilitate discharges from health care settings,helping people to access local preventative support services and to avoidrepeat admissions to acute health care services.
You will be an integral part of a busy team andprovide an essential link between the hospital and the community. Working withlocal authority and health service partners you will carry out assessment forvulnerable residents with complex needs, connecting them with support in theircommunity which will help them to avoid further crisis, prevent the loss ofaccommodation and continue living independently. This will also help avoid repeat admissionsand reduce demand on statutory services.
You will work from various locations alongside otherprofessionals and duties will involve follow up visits to residents in thecommunity. You will be confident workingalongside other professionals across housing, health and social care whilemaintaining a customer focus to achieve successful outcomes.
About us
Join Slough Borough Council to make a real difference! We offer career growth, flexible hybrid work, great benefits, and inclusive networks. Be part of a diverse, supportive team driving change.
Job responsibilities
To work collaboratively with colleagues, partneragencies and voluntary sector and contribute to the effective delivery of theintegrated preventative service across housing, health and social care toachieve successful outcomes and reduce the need for statutory interventions.
Adopt a specialist lead role for Slough residentssupporting people complex lives to be safely discharged from local hospital andhealthcare settings and support back into the community.
Work flexibly to meet service needs and the needs ofresidents, providing practical, support and assistance to enable safe andtimely discharges from hospital to appropriate accommodation.
Ensure community-based support is in place to preventrepeat and inappropriate admissions to acute health care services andfacilitate access to lower-level preventative services.
Work in a person-centred way, carrying out holisticassessments and investigations to identify housing, health, social care,financial and employment needs and work in collaboration with other agencies toensure those needs are met.
Coach and empower individuals to increase theirability to gain and maintain their independence.
Think creatively and decisively to find and implementbespoke solutions across services who have conflicting agendas to prevent andresolve homelessness and prevent escalation of need.
Devise, monitor and review holistic personalised plansto achieve successful housing, health and social care preventative outcomes.
Adopt a casework-based approach while working withcompeting priorities in a changeable environment, ensuring targets and serviceobjectives are met.
Record, monitor and track clients, ensuring relevantsystems are kept up to date with concise, accurate, evidence-based records,identifying and recording risk issues to minimise risks to themselves and toothers.
Keep up to date with key legislation, policies andprocedures, in the areas of homelessness and eligibility for housing andhomelessness assistance, and the councils statutory duties in relation tohousing, health and care needs, to ensure high quality, timely and accuratedecision making.
Maintain up to date service information andproactively build professional relationships with other professionals, makingreferrals to internal departments, external agencies and other localauthorities and proactively following up to ensure referrals are acted on.
Cover for other staff across the service as requiredand undertake other duties commensurate with the purpose of the post.
Person Specification
Qualifications
* Evidence of Continuous professional development
* Full valid driving licence and use of a car with business usage insurance
* Additional recognised management qualification
Experience
* Relevant work-based experience of working in an operational team in a hospital, housing or Adult Social Care setting
* Experience in organising and managing a varied and complex caseload
* Experience of working with people experiencing homelessness
* Experience of working collaboratively across multi-professional teams and other partners organisations
* Experience in managing and applying process procedures to ensure proper Governance and compliance.
* Experience of working with people with substance and alcohol use.
Skills and Abilities
* Think creatively and be able to problem solve
* Positive and enthusiastic role model
* Able to motivate and negotiate to achieve the best possible outcomes
* Demonstrate accountability and responsibility for service objectives
* Manage time effectively and a complex and varying caseload
* Use and ensure compliance with policies, procedures and other requirements
* Promote collaborative working
* Delivering the best outcomes
* Sets and delivers high standards of work, acts with honesty and with integrity
* Anticipates issues and the impact on the service and works to resolve them
* Promotes a customer-focused culture
* Maximises the impact of appropriate and agreed technologies
* Understands and works to manage and mitigate risk
* Managing money and resources
* Evaluates costs, benefits and risks when making decisions
* Working with partners
* Work collaboratively with partners to coordinate support for vulnerable people
* Contributes to the development of practices that support and enhance partnership working
* Solving problems and being creative
* Considers issues and wider impact on other services when making decisions
* Breaks down complex problems into achievable components and effective solutions
* Gather and use information to inform and make pragmatic decisions
* Political awareness
* Ensures corporate governance policies are applied
* Considers political sensitivities in decision-making and communications
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£41,873 to £47,238 a yearinclusive of £1,096 Local Weighting Allowance of per annum.
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