We’re an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990, our ambition has never wavered. From humble beginnings, our vision and drive have helped us venture into new markets confidently and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and leverage the opportunities that change brings. Sustainability is at the core of our offerings. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition and building a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technological innovation, and we invite you to join us.
Job Description
The role of Sales Support Administrator (Telematics) is very important to us.
We would love to welcome you to our Crewe, Arden Square office, working hours Monday to Friday, 8:30 am – 5:00 pm.
*Please note – we are unable to offer remote/hybrid working or sponsorship for this position*
Your day-to-day responsibilities will include:
1. Working closely with FB in the sales and channel teams to coordinate administrative support for internal tickets.
2. Supporting the sales teams with a multi-departmental approach to resolve disputes.
3. Liaising with stakeholders to ensure customers are prioritized in all sales processes.
4. Providing cover for the internal compliance teams on an ad hoc basis during absences.
5. Conducting internal audits of lead channel data to ensure accuracy and lead quality.
What do we expect of you?
* Ability to prioritize and meet deadlines in a fast-paced environment.
* An eye for detail to ensure all customer and business matters are accurate.
* Flexibility and adaptability to changing priorities within an evolving department and business unit.
* Identifying areas for process improvement and enhancing the customer lifecycle.
* Escalating challenges to your manager for support.
* Maintaining a customer-centric approach, especially during the early stages of customer engagement.
What can you expect from us?
* A friendly culture that reflects our commitment to our customers.
* A fast-growing, agile, and innovative organization.
* A focus on continuous improvement, empowering you from day one.
* A working environment that values inclusivity, innovation, agility, and drive.
Of course, you will be compensated competitively, with a lucrative monthly commission structure for excellent performance. Additionally, you can expect:
* 25 days holiday plus Bank Holidays
* Cycle-to-work and EV Car schemes
* Employee Fuel Card
* Retail discounts
* Health and wellbeing support services
* Recognition through regular sales incentives for top performers
Qualifications
Additional Information
If you believe we are a good match, you can apply online now!
If you'd like to learn more about the role or life at Radius before applying, please contact our talent team via [emailprotected].
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background.
We aim to ensure an inclusive and accessible recruitment process. If you require adjustments or accommodations at any stage, please let us know, and we will support you.
We reserve the right to close the vacancy early in case of overwhelming response or changes in business priorities.
Note to recruitment agencies:
We do not accept speculative CVs or profiles. Any unsolicited CVs received will be treated as a gift and not eligible for a fee.
PSL agencies should only send CVs via our Applicant Tracking System, with prior approval from the Radius Talent Team.
#J-18808-Ljbffr