Location: Midlands or Buckinghamshire
Were working with a fantastic hotel business that champions brilliant service, creates memorable experiences, and delivers excellent food and beverage. As the company gears up for national expansion, they are looking for a driven and hands:on Chief Operations Officer to work closely with the CEO/Founder. This hire will help free up the CEO to focus on broader growth, while the COO leads day:to:day operations across a growing portfolio.
The business currently operates eight high:performing hotels and has three new venues in various stages of development, due to open over the next two years. The role will be key to building structure, driving performance, and creating consistency across all sites. While hotel experience is strongly preferred, the client is also open to senior operators from the pub and restaurant food sectors who bring a strong track record in people leadership, service excellence, and brand building. Experience with rooms is a definite plus.
The right candidate will be a number two to the CEO and able to work flexibly, including some weekends, to be present and visible across the estate. This is an exciting opportunity to join a high:growth business in a senior leadership role, with the scope to shape the brand, elevate standards, and support national expansion.
The Ideal Candidate
A senior operator with at least 7 years experience in hospitality
Ideally from the hotel sector, though strong food:led pub/restaurant backgrounds will also be considered
Experience in a multi:site environment with significant growth
Confident in overseeing both front and back of house operations
Strong understanding of P and L management and financial controls
Comfortable leading openings and embedding operational standards
Strategic thinker with a hands:on, solutions:led approach
Passionate about great service, memorable customer experiences, and team development
If youre an experienced operator ready for your next leadership role and looking to work with an exciting, people:focused business, wed love to hear from you.
Drop me your cv Stuart HIlls or call 02077 90 2666
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