Overview
Join to apply for the Online Assistant role at Sainsbury's.
Our stores are fast-paced environments where no two days are the same and food is our passion. They are at the heart of the local community, providing outstanding value, unbeatable quality and great service. As an Online Assistant, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered, ready for delivery to their doorsteps – or providing substitutions where products are out of stock
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes, dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers
* Always ready to serve our customers brilliantly, supporting with any questions, and proactively offering help
* Build great knowledge about our products, services and promotions to provide recommendations
* Flexible work across the store as required
Eligibility
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age
* You must have Right to Work eligibility in the UK
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start at 4am) and working in a fast-paced, physical and high-energy environment
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, taking responsibility for tasks, and working in a team
* Flexible, curious, and willing to learn new skills; fully trained in a variety of areas
* Comfortable using new digital tools and technology; able to move shopping containers up to 15 kg
* Attention to detail and a commitment to a clean, well-organised store
Working for us has great rewards
* Nightshift premium – an additional £2.45 per hour between midnight and 5am (where applicable)
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on Fridays and Saturdays at Sainsbury’s, plus 15% at Argos each payday
* Free food and hot drinks for Colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – company match between 4% and 7.5% of pension contributions
* Sainsbury’s share schemes – purchase shares at discounted prices
* Shopping discounts – gym memberships, restaurants, holidays, retail vouchers and more
* Wellbeing support – including free access to our Employee Assistance Programme
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us. If you would like to learn more about our commitment to inclusivity, please take a look here.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
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