Job Description Grosvenor Casino, Walsall As the Casino Manager, you’ll play a crucial role in coordinating the smooth running of all gaming activities in the club, ensuring customers are kept excited throughout their experiences. Your leadership is vital for ensuring your teams are fully equipped with everything they need to delight and entertain our customers. Understanding the distinct gaming preferences and requirements of each visitor is at the core of your duties, ensuring everyone has an incredible experience and absolutely loves the time they spend within the Casino. This personalised approach ensures that every customer not only has their expectations met but exceeded, promoting an atmosphere of exclusivity and tailored service. Keeping the games clean and guests smiling is key in your role, ensuring everyone walks away with tales of an epic night out.