Overview/ Job Description: Working within the IT sector, in a dynamic well-established business in Borough Green, in customer service and sales support. Unicomp pride itself on excellent customer service, fast response times and flexibility in customer offering. We are a sales company selling spare parts for IT equipment and have an extensive service business in Retail and Hospitality. A truly international business, working with Global brands such as Epson, Citizen and PAX, you will join a friendly, but hardworking office with customer and business focus at its core. We are looking for reliable and friendly member of the office who is willing to join a high performing and structured team. Full training will be provided. Customer services responsibilities · Answering telephones enquiries - UK and Export · Responding to Customer Emails - UK and Export · Daily/Weekly/Monthly reporting to Customers · Creating new customer accounts - UK and Export · Processing quotes and orders on IT System · Part identification using external websites/spreadsheets · Check part number supersessions on external websites · Identify part lead times and confirm to the customer · Releasing pick tickets and check back orders · Raising commercial invoices for despatch · Part ship and contact customers when stock is booked in · Downloading...