Overview
A fantastic opportunity has arisen for a part-time Receptionist working 25 hours a week over 5 days (Monday-Friday) to join the team based in our Diss Support Office. We are a professional and personable team working in a busy environment, which makes the role varied and interesting. If you have strong administrative skills, we would love to hear from you!
About CVS: CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing three main business areas: our veterinary practices, diagnostic laboratories and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it\'s what is at the heart of our work, every day. The ideal candidate will have recent reception experience, excellent customer service skills and a can do attitude. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand.
Key Responsibilities and Tasks
* Welcome visitors to the office, in a friendly, helpful and professional manner ensuring an excellent first impression of the company.
* Sorting and distributing post received including parcels across our 3 building site.
* Booking travel and accommodation for colleagues across the business.
* Booking meeting rooms, and facilitate meetings ensuring all requirements are met.
* Clear meeting rooms and ensure all areas are kept tidy.
* Answering calls in a timely manner, remaining polite, calm and professional at all times. Assisting with general enquiries, ensuring messages have been taken and passed onto the relevant team as and when necessary.
* Monitor central email inboxes and assisting with general enquiries. Taking ownership of tasks from start to finish, ensuring all matters are dealt with in a timely manner liaising with the requestor and keeping them informed of progress.
* Maintenance of relevant electronic files.
* Provide support to other departments within the business as and when required.
* Ensuring adequate supply of stationery, canteen supplies etc are available to colleagues.
* Assisting with the recording and updating and storage of archiving files and records.
Key Skills and Experience
* Previous recent experience in a Receptionist position is preferred
* Excellent written/verbal communication skills.
* Strong administrative skills along with excellent time management.
* Attention to detail.
* Customer service experience.
* Experience using MS Office packages including Teams, Word, Excel and Outlook.
* Ability to stay calm and work effectively under pressure.
* Ability to work independently with minimal supervision
* Flexible can-do attitude
What we can offer you
* Salary in line with the National Living Wage (as of 1 April 2025)
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
* Supportive and collaborative team environment
* Staff discount scheme on Veterinary bills and products
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
* and lots more!
Or, if easier, you can find a full list by reading CVS content: CVS What We Offer
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
If interested in this fantastic opportunity, please click Apply Now and a member of the team will be in touch!
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