Bilingual Inside Sales Representative – Italian Speaker
Full‑time | Newcastle-under-Lyme, UK
The Opportunity
Are you looking to advance your career within Inside Sales? If so, we are currently recruiting for a Bilingual Inside Sales Representative (Italian Speaking) to make an impact on our growing Inside Sales team!
Benefits
* OTE of £30‑£40K
* Performance based commission
* Hybrid and flexible working (after initial training)
* Private Health/Medical Insurance
* Life Insurance/Death in Service Insurance
* Access to our benefits portal with a wide range of offerings from high street to local discounts!
* A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
* Free tea and coffee
* Free on‑site parking
* Celebration of National Engagement Days such as Employee Appreciation Day and support for charitable and community work.
The Role
As a Bilingual Inside Sales Representative, you will participate in all aspects of sales. Working in a proactive and professional manner, you will respond to customer inquiries to Radwell by phone, email or through other channels. You will:
* Manage sales opportunities and convert them into billable sales.
* Verify inventory and fulfil orders when stock is available.
* Inform customers of price or delivery updates for orders via phone, email, or online.
* Ensure all customer‑confirmed orders are reviewed for any discrepancies.
* Ensure all non‑cancellable, non‑returnable orders are processed.
* Ensure all customer communications via phone and email are prompt, efficient, and consistently professional.
* Assure a high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means.
* Input quotes and orders into the sales system, ensuring accuracy in delivery, payment terms, and key details.
* Actively pursue new business opportunities through outbound calls and other outreach efforts.
About You
* Fluency in Italian and English.
* Strong computer proficiency (comfortable using CRM systems and Microsoft Office tools).
* Confident, proactive, and target‑driven mindset.
* Proven experience in sales or customer service.
* Excellent communication and interpersonal skills, both verbal and written.
* Strong organisational skills and attention to detail.
* Understanding of the sales cycle.
* Relevant degree (desirable).
About Radwell
As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. With over 35 million parts globally, and decades of cooperation with well‑known manufacturers, our customers benefit from comprehensive solutions and fast response times. With an international footprint and headquarters in New Jersey, USA, our people work collaboratively across borders. We constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.
How to Apply
Please click the 'Apply' button below to start your application.
Inclusion
Radwell International is an equal‑opportunity employer and welcomes applications from candidates of all backgrounds. We believe that a diverse workforce is essential to our success and invite individuals who share our commitment to diversity and inclusion to join us in our mission to deliver innovative solutions and exceptional service to our customers worldwide.
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