Overview
Customer Advisor role at Argos during the Christmas period. Provide the best possible experience for customers in-store and at the collection point, helping customers shop or collect online orders during Black Friday and Christmas.
What you’ll be doing
* Ensure customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shopfloor, and at the collection counter
* Assist customers by collecting products from the stock area, taking payments, detailing our financial service offerings for certain products, and processing refunds
* Be present on the shop floor to answer questions and provide product recommendations; support in the stock room when the store is quieter
* Build knowledge about products, services, and promotions to help provide recommendations
What makes a great Argos Colleague
* Friendly and welcoming with enthusiasm for helping customers
* Comfortable discussing our financial services when relevant
* Enjoys a fast-paced, physical, high-energy environment and works well in a team
* Flexible and capable of learning a variety of skills; open to development and trying new things
* Proficient with digital tools and technology to perform the job
* Attention to detail; keeps the store clean and organized to create a great shopping experience
Eligibility and hours
* You must be above the school-leaver age in your country
* You must have Right to Work eligibility in the UK
* Most roles are part-time across a variety of shifts, including weekdays and weekends; hours may vary week to week
Working for us has great rewards
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; 15% discount at Sainsbury’s on Fridays and Saturdays; 15% off at Argos every payday
* Free food and hot drinks provided for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – access to confidential Employee Assistance Programme
Additional notes
Roles may be temporary over the festive period, with potential permanent opportunities; please check contract type and schedule hours before applying. Vacancies may close quickly, so apply at your earliest convenience.
Inclusive workplace and development
We are committed to being an inclusive retailer where every colleague can achieve their full potential. We offer development opportunities, mentorship, training, and career progression, and celebrate diversity. If you require reasonable adjustments during the application or interview stages, please let us know.
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