Junior 1st Line IT Support Field Engineer22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop.
A wonderful opportunity has arisen at a leading provider of IT, Telephony, Cyber security and Cloud-Based solutions on a full time basis.
Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role.
* As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks
* Setting up workstations with computers and relevant peripheral devices (e.g. routers, printers)
* Checking computer hardware (e.g. HDD, mice, keyboards) functionality
* Installing and configuring appropriate software and functions
* Running scripts and automation tasks
* Ensuring the security and privacy of networks and computer systems
* Supporting customers with the use of new software and computer equipment
* Organising and scheduling upgrades and maintenance
* Maintaining records of repairs, fixes and maintenance schedule
* Providing onsite and face-to-face support to customers
* Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging)
Required Experience:
1. Proven ...