What you’ll be doing
1. Understand, Document, and Regularly review Best Practice use of Automation and AI by Managed Security Services Providers (MSSPs)
2. Work with Operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark
3. Agree a prioritised roadmap of developments to close any gaps between Current and Best Practice in the Market
4. Establish agreed Stakeholder success criteria as well as a reporting mechanism to measure success and report on progress
5. Own Threat Intelligence (TI) for BT Security. This will mean ensuring TI tools and processes are in place to support all our Managed Security Services as well as launching products and services that make direct use of Threat Intelligence such as Attack Surface Management (ASM) and Digital Risk Protection (DRP)
The role is key in enabling BT to focus on automating and enhancing its security operations. Key activities will likely include:
6. Automating Security Operations using SOAR and other tools across the portfolio.
7. Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics.
8. Enhancing TI through automation, consolidating feeds into a single view and prioritising alerts using risk scoring and exploitability data.
9. Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts).
10. Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation.
Experience needed to be successful in the role
Expertise in Managed Security Services & Product Development
11. Strong background in managed security services and cybersecurity, with deep understanding of the UK market.
12. Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch.
13. Familiarity with security technologies such as SIEM, SOAR, and XDR.
Strategic Thinking, Commercial Acumen & Portfolio Growth
14. Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP).
15. High commercial awareness, including product selection, justification, and price negotiation.
16. Skilled in translating business goals into actionable roadmaps that drive market growth.
Fluency in Automation & AI for Security Services
17. Strong understanding of automation and AI concepts and their practical application in managed security services.
18. Ability to identify service opportunities and address implementation challenges related to emerging technologies.
19. Experience applying automation to improve efficiency, scalability, and threat response.
Leadership, Stakeholder Engagement & Communication
20. Demonstrable leadership and influencing skills, especially with senior stakeholders and cross-functional teams.
21. Excellent communication and relationship management skills, with the ability to simplify complex topics.
22. Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions.
Benefits
23. Annual on target bonus 15% (personal and company performance multipliers)
24. £5,500 car allowance (can be taken as cash)
25. Family health cover
26. BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
27. 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
28. 2 weeks carer’s leave
29. From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
30. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
31. Life Assurance (4 x life cover pay)
32. Exclusive colleague discounts on our latest and greatest BT broadband packages
33. 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
34. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
35. Discounted EE TV including TNT Sport and the NOW Entertainment membership.
36. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
37. Volunteering days so you can give back to your local community.
38. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
39. 24/7 private virtual GP appointments for UK colleagues
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.