Role: Mobile Customer Service Adviser
Location: Basingstoke
Hours: 35 hours a week, Monday - Friday 9am - 5pm, plus 2 in 4 Saturdays
Salary: £20,900 (the 'Mobile’ aspect of the role also includes a non-contractual allowance of £750 per annum).
At Newbury Building Society, our customers are at the heart of everything we do. If you have a passion for first-class customer service, effective communication skills and a desire to learn, you could be the person we’re looking for.
What will you be doing?
As a Mobile Customer Service Adviser, you will be based out of our Basingstoke branch and traveling to assist colleagues in the operating area, primarily this will be in Wokingham or Alton.
Our customers really appreciate being able to talk to a human being about their savings accounts, and that’s where you come in! As the friendly face of the Society, you’ll be helping them to find the answer to their questions whether that’s face-to-face, over the phone, or in writing.
Why work for us?
1. We care about our communities - as well as providing financial services, we get involved in supporting our local communities. This means regular opportunities to volunteer, fundraise, and help with community events and activities. We also give all our employees two paid days of volunteering every year to help with causes they feel passionately about.