Are you looking for a fun and fast-paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?
If so, then look no further!
The Why...
Join Hollywood Bowl Group as a Team Member, and in return, you'll get:
* The opportunity to earn an extra 50p per hour, paid monthly
* Access to apprenticeship and in-house management training programmes
* Optional pension plan
* Additional holiday days with length of service (up to five days)
* Ongoing training and career development opportunities
* Free game vouchers every month
* 30% discount on food and drink for you and up to five friends
* 50% off food when working
* Access to our Team Member Support Programme (counselling, life coaching, CBT, Mental Health First Aiders)
* Financial long service awards
* A £15 donation to our charity partner after induction
* Enhanced maternity, paternity, adoption, and shared parental leave benefits
* Opportunity to join our healthcare cash plan
The What...
As a Team Member, you'll be at the heart of the customer experience! No two shifts are the same; you might welcome customers, host parties, or serve food & drinks. Your professional, enthusiastic approach will ensure customers enjoy an excellent experience.
Team Members are trained across all key areas, including possible work in the kitchen, to support and add value at every stage of the customer journey.
Opening Hours and Shift Patterns:
Our centres are open seven days a week, from 9am to midnight. Peak times are evenings, weekends, and school holidays.
Typical shifts include:
* Weekday AM: 09:00 - 17:00
* Weekday PM: 17:00 - 00:00
* Weekend AM: 09:00 - 18:00
* Weekend PM: 16:00 - 01:00
Shift timings may vary by centre. Under 18s may work until midnight but no later.
You will receive thorough induction, ongoing training, and career development opportunities, including apprenticeships and management training.
Success Criteria:
* Excellent customer service and communication skills
* High energy and ability to work in a fast-paced environment
* Friendly, supportive team player
* Flexible with working hours and shifts
* Basic literacy and numeracy skills
The Who...
Hollywood Bowl Group is passionate about bringing families and friends together for fun and healthy competition. Since our 2016 stock market listing, we have expanded to 75 UK centres and 15 in Canada, operating under various brands. We are committed to diversity, inclusion, and creating a workplace that values every individual, making us more relevant, competitive, and resilient.
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