An exciting opportunity has arisen for an experienced Facilities Manager to join a leading events and venues organisation operating across two high-profile conference and convention venues in the West Midlands. Key Responsibilities This role is responsible for leading facilities operations and customer-focused projects across multiple sites, ensuring the safe, compliant and high-quality delivery of services for clients, visitors and event delegates. Acting as the key liaison between venue operations and facilities service providers, you will play a critical role in maintaining operational standards, driving continuous improvement and supporting the delivery of world-class events. Lead the management of facilities services across multiple venues, ensuring buildings are maintained to the highest operational and presentation standards. Act as the primary point of contact for hard and soft FM service providers, monitoring performance, prioritising issues and ensuring service level agreements are achieved. Oversee health, safety, fire safety, accessibility and compliance requirements through audits, inspections, training and stakeholder collaboration. Drive sustainability and environmental initiatives, supporting energy efficiency programmes and environmental management objectives. Manage venue improvement projects and capital expenditure programmes from business case development through to successful delivery. Ensure cleaning, maintenance ...