Technical Service Advisor – Stockton Branch
Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail? We are looking for a Technical Service Advisor to join our busy Stockton branch on a full‑time, permanent basis.
The team supports the busy workshop by managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed in a timely manner. All while engaging and communicating with customers, colleagues and key stakeholders at all levels.
In this role, along with managing the workshop workload, you will also be required to support the parts department by ordering parts and sub‑contract work when necessary. You will cost the work and raise invoices from job card/repair orders. This means you’ll be responsible for the cash, cheques for completed work and parts used that need to be charged back to appropriate accounts. You will also report on time, hours sold, statistics and budgetary information as required.
We are looking for someone who is flexible, proactive and likes working in a fast‑paced environment. You’ll work in a fairly small team that is passionate about their role and colleagues. Ideally you will have some technical knowledge or administrative experience in a customer service environment.
It is important to us to look after our employees; therefore we offer a competitive salary plus a bonus scheme. You will have access to an excellent pension scheme, a fantastic company car scheme with a new VW group car every six months, as well as 25 days holiday plus bank holidays.
Equal Opportunity Statement
At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential. MAN is proud to be an equal opportunity employer.
#J-18808-Ljbffr