About Us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset and are committed to recognising the valuable contribution each person makes. This includes a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Contract
Permanent, full-time
Working Hours
40 hours per week Monday – Friday 08:00-18:00 with 1 hour lunch
Role Overview
An exciting opportunity has become available at the Preston Volkswagen dealership for an experienced Workshop Controller to join our dynamic team. As a Workshop Controller, you will supervise and motivate a team of Technicians and Apprentices, proactively review and prioritise the daily workload, and contribute to the Aftersales Department. You will report to the Aftersales Manager and will have the opportunity for brand‑specific training to advance your career within the motor trade industry.
Responsibilities
* Ensure all working practices comply with company, DVSA, health and safety, and OEM policy.
* Make sure all service work is carried out correctly, competently, and on time with customer satisfaction in mind.
* Maintain relationships with the vehicle manufacturer and support Technicians during repairs, ensuring high standards are achieved and maintained.
* Liaise with colleagues and other departments to ensure a top‑quality service for customers.
* Schedule work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
* Assist with technical challenges, supporting the team and writing technical reports.
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business.
* Generous annual leave that increases with your length of service.
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave.
* Access to Techscheme for discounted technology purchases with flexible payments.
* Eyecare vouchers to help cover vision care needs.
* Smart Health – 24/7 access to GP services to support your mental and physical wellbeing.
* Dental insurance for everyday dental care and unexpected treatments.
* Optional critical illness cover for peace of mind during life’s most challenging moments.
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app.
* Free will writing services to help plan for the future.
* Flexible life assurance options and partner life assurance for added protection.
* Discounted gym memberships to support an active lifestyle.
* Travel insurance to help you explore with confidence.
* Access to home and technology vouchers.
* bYond card and a wide range of exclusive retail and lifestyle discounts.
Equal Opportunity Employer
We are an equal opportunities employer and are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
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