Overview
Document Services Operator (9:30am - 5:30pm). Hybrid working 4 days in the office, 1 day at home. Owen Reed is looking to recruit a Document Services Operator for a top law firm in London on a permanent basis.
This job description will be reviewed periodically and is subject to change by management and/or Human Resources.
POSITION OVERVIEW of Document Services Operator
• The Document Services team is seeking an experienced Document Services Operator with high efficiency and technical acumen. The ideal candidate must possess strong attention to detail and be a proactive team player with excellent verbal and written communication skills. Must be able to decipher and analyse instructions regarding detailed work requests and projects. Candidate must be flexible and exhibit ownership over the advancement of skillsets and status updates on work product.
• The schedule for this position is Monday to Friday, 11pm – 6am GMT. Flexibility to work overtime on an as needed basis.
Responsibilities
* Expertly revise, format, compare and cross-reference documents
* Convert documents from various formats to Word, Excel, PowerPoint, and Visio, while adhering to the Firm’s standard best practices
* Generate and update/revise Tables of Contents and create/run mail merges
* Execute defined terms checks and reformat documents utilising the Firm’s standards and tools
* Modify, compile, and redact PDFs; create forms, e-closing binders and bookmarks in Adobe Acrobat
* Create, revise, and reformat PowerPoint presentations, maintaining Firm branding standards
* Create and modify organisational charts, flowcharts and timelines in Visio and PowerPoint
* Familiarity with Excel, including reformatting, setting up for printing, and basic formulas and charts
* Provide technical support to clients, including software troubleshooting
Qualifications
Education, Work Experience, Skills
* A college degree or business certification is preferred; equivalent work experience will be considered.
* Proven experience as a word processor in a legal or financial services organisation is required.
* Ability to meet tight deadlines in a high-pressure environment while maintaining a professional demeanor and providing exceptional customer service.
Technologies/Software
* Advanced knowledge of the following software applications is required: Microsoft Word, Excel, PowerPoint, Visio, Adobe Acrobat, OmniPage, Nuance Power PDF, Litera (Compare), DocXtools, and Outlook.
Work Environment
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets
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