The position involves the day-to-day management of a large team of site-based staff and liaison with client/customer key stakeholders and EMCOR UK Management.
Responsibilities
* Provide technical support to the site team as required.
* Ensure compliance with the agreement between EMCOR UK and the Siemens Gamesa client for the delivery of Facilities Services in locations in Hull and Goole.
* Offer support and guidance to ensure that workflow is delivered effectively and to develop the team so that they achieve their full potential.
* Manage resources and promote an ethos of teamwork and to instil a culture of continuous improvement.
* Develop a relationship with both client and customer built on trust and transparency in addition to contributing to the development and success of EMCOR UK.
* Take overall leadership and accountability for the delivery of all Hard & Soft services at an extensive industrial 24/7 critical production facility, managing a team of over 100 personnel self‑delivering all aspects of service provision; each element has category managers in place and these are the direct reports into the FM role (4 direct reports – manager level).
* Support the Operations Manager to effectively coordinate services across the whole scope of FM delivery, ensuring that EMCOR UK meets its full contractual obligations.
* Build organisational capacity, responsible for delivery of service and maintenance of all assets under contract; operational management of internal and external service delivery teams, ensuring quality of services provided are continually improved and exceed customer expectations.
* Responsible for efficiently and economically implementing the assigned tasks from commencement to completion in full compliance with applicable standards and specifications, within the given time frame, including monitoring and regular reporting of overall progress.
* Ensure active promotion and compliance with both EMCOR UK & Siemens Gamesa H&S policies and procedures.
* Relationship management – client, customer, supplier and EMCOR UK – encourage One Team ethos; ensure culture of Team Working, Task Ownership and Flexible Working is actively encouraged and implemented across the site(s).
* Maintain customer satisfaction at the highest level by providing a high quality and proactive service.
* Fulfil all EHS reporting requirements within agreed timelines, present findings, identify and manage any risks.
* People management – line management of staff and through mentoring, developing, coaching, and appraising innovation.
* Manage site budgets and ensure all fixed costs and variable costs are processed & recorded correctly.
* Evaluate data and operational performance stats monthly, ensuring a documented action plan is implemented for any out‑of‑line situation.
* Provide reports as required to include people, client, health and safety and finance information as required.
* Supply chain management – ensuring value for money is achieved through robust management of suppliers and measurement of performance. Ensure procurement activity is within strict compliance with company procedures.
* Manage resource levels and service delivery to meet fluctuating workloads ensuring consistent approach to service delivery.
* Indirect responsibility for all site-based operational teams and service providers for M&E, Security, Cleaning, Reception, Catering and Grounds Maintenance.
* Direct line management of M&E responsibility; therefore relevant M&E qualifications/experience preferred or strong knowledge and experience in technical compliance.
* Extensive experience within a technical responsible role and proven experience of personnel management.
* Excellent presentation and communication skills.
* Qualification and/or membership of IWFM (Institute of Workplace Facilities Management).
* Relevant professional qualification/experience within an FM corporate environment.
* Recognised Health & Safety qualification (NEBOSH).
* Experienced people manager with good leadership, team building, mentoring and communication skills.
* Experienced at managing budgets.
* Strong command of written and spoken English.
* Hold a valid driving licence.
Qualifications
* Extensive experience within a technical responsible role and proven experience of personnel management.
* Excellent presentation and communication skills.
* Qualification and/or membership of IWFM (Institute of Workplace Facilities Management).
* Relevant professional qualification/experience within an FM corporate environment.
* Recognised Health & Safety qualification (NEBOSH).
* Experienced people manager with good leadership, team building, mentoring and communication skills.
* Experienced at managing budgets.
* Strong command of written and spoken English.
* Hold a valid driving licence.
Benefits
* 25 Days holidays plus bank holidays.
* Holiday Buy Scheme – up to 5 days a year.
* Industry‑leading maternity & paternity policies.
* Refer a friend scheme – worth £500 per referral.
* GEMS – internal recognition scheme with vouchers for Amazon and retail/dining.
* Extensive learning & development opportunities, including opportunities for progression.
* Access to flex benefits: discount shopping, gym, mobile, family activities, insurance, dining experience, car leasing and breakdown cover.
* Bike to work scheme.
* Paid volunteering and charity days.
* Medicash – health cash plan – benefits covered include dental, optical, physiotherapy and health & wellbeing.
* Employee Assistance Programme – offering guidance and advice on personal, health, legal and financial queries.
Equal Opportunity Employment
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
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