Centrado Trading Limited is a progressive UK company that supplies materials to the picture framing industry. We are recruiting for an outstanding individual who is reliable and hard-working, to be part of a highly motivated Customer Service team. We have grown through geographical expansion, competitive sourcing and increased product range and have a purpose-built premises located on The Lakes Business Park, Fenstanton, Cambridgeshire PE28 9RB. Our focus is on continuing to provide an exceptional service, and so we are needing to recruit great people that share our drive to achieve. (https://centrado.co/about/)
What will you be doing for us?
You’re going to be handling calls and emails from our customers, this might involve taking orders or helping with queries, finding the right product for the customer needs. You’ll need to be a great listener; be able to adapt your approach and most importantly just be there to support our customers. In addition, you’ll be helping to develop business with existing customers by proactively following up on marketing campaigns and monitoring buying patterns to spot anomalies and discussing them.
What we are looking for from you:
1. Previous Call Centre Customer Service Experience
2. Computer literate in order to operate our CRM system
3. Excellent listening and communication skills
4. Ability to quickly gain full understanding of our Services and Products
5. Highly Motivated
What we can offer you:
6. Competitive Salary
7. Annual Pay Reviews
8. Employee Assistance Programme
9. Employee Recognition Awards
If you have a minimum of 2 years experience within a similar environment and are highly motivated to achieve, then we would love to hear from you.
Strictly no agency contact. We do not accept unsolicited CVs or calls from recruitment agencies for this role.
Hours: 37.5 hours per week, Monday to Friday, 9.15am – 5.15pm