About us Part of London Regional Hotels, The Lensbury Resort is located on the Banks of the River Thames at Teddington and is home to an exclusive leisure club, a 155 bedroom hotel, meeting and events space, restaurant and bar, Spa and 25 acres of gardens and grounds. Key Responsibilities To set up function rooms as instructed by management and the events function sheet Ensure the delivery of exceptional experiences for our customers through attention to detail and friendly and professional service. Ensure a high-quality mise-en-place, including polishing of silverware, glassware etc; Attend briefings and meetings as required. Ensure adherence to all Health & Safety, Hygiene and Licensing regulations. Assist with opening and closing down of all food and beverage areas. Ensuring areas are ready for service and cleaned at the end of each shift. When required, carry out duties in all F&B areas, including Restaurant, Bar, and Members' Lounge What's in it for you? Flexible shift pattern to cover evenings and weekends Free meal whilst on duty Free Parking Holiday pay based on 28 days p.a. (according to hours worked) What we’re looking for: To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values: Previous experience in Conference & Banqueting, with an understanding of seating and table plans Relevant experience in bar work is desirable Excellent communication skills with a passion for both food and guest service A methodical approach to work and demonstrate a ‘can do’ attitude Excellent customer service skills with a flexible approach to duties Smart standards of personal presentation