Join AJW Group as a Credit Control Administrator responsible for supporting AJW’s credit control function to ensure customers pay
their invoices on time, and that financial risk is minimised. The role combines administrative, financial, and the responsibility of setting up new customers and making sure all have the required level of due diligence done.
Responsibilities:
* Liaising with the customers and sending out statements and copies of invoices when requested
* Completion of acts to obtain payment
* Uploading invoices/documents to customers portal where required.
* Opening of new accounts in Quantum via the online Jira process.
* Running all compliance checks on any new customers
* Processing Credit note / manual invoices when requested.
* Ensure Compliance with Policies and Regulations
* Sending and chasing customer references and credit application forms, and Terms & Conditions / End user forms.
* To log and manage any known queries with a view to getting them resolved in a timely manner.
* To aim to increase cash collection and work towards personal and team monthly targets.
* To regularly chase assigned debtors for payment, ensuring outstanding balances are monitored/collected/reconciled
* To ensure correct details are processed for Cash Allocations and the reconciliation of incoming payments.
* Ensure customer warnings/notes are correct and up to date on Quantum to assist all staff.
* To maintain or improve any known processes.
* To carry out any miscellaneous job – related duties as deemed necessary by ALR.
Our person specification below is by no means exhaustive, and we would like to hear from you if you are interested in the role or in joining AJW Group, despite whether you meet all of our requirements. We will provide training to ensure your success and growth at AJW Group.
Requirements:
* Good knowledge of Excel / Word and Outlook
* Confident and good manner on the telephone
* Good attention to detail
* Self-motivated and proactive
* Good time management and organisational skills
Desirable
* Previous Aviation Experience
* Experience with Quantum
Why join us?
We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.
At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:
* A team fun budget to bring colleagues together.
* Free access to LinkedIn Learning to support your development.
* Opportunities to take part in charity events, volunteering, and community projects.
* A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
* A discretionary bonus and private healthcare.
* Relocation support if you're moving closer to our HQ.
We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.
Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.
To recruitment agencies: AJW Group will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.