We are looking for a motivated and skilled Pharmacy Technician (GPhC registered) to play a vital role in our Prescribing Team. In this position, you will be at the heart of ensuring safe, efficient, and effective prescribing across our Practice, making a real difference to patient safety and experience.
You will work closely with GPs, nurses, and our administrative teams, supporting everything from medication reviews and repeat prescribing processes to liaising with patients, carers, and other healthcare professionals. You will help improve prescribing systems, answer medication queries, and develop innovative ways to keep our patients safe and well-informed.
This is an exciting opportunity to bring your expertise to a collaborative, forward-thinking Practice where your work will directly impact patient outcomes. If you thrive in a dynamic environment, enjoy problem-solving, and want to contribute to better healthcare for our community we would love to hear from.
Main duties of the job
This is a key role within our Prescribing Team, providing leadership and support while working closely with GPs, clinical staff, and reception teams. This is a varied, rewarding role where you will improve patient safety, optimise prescribing, and contribute to high-quality care across the Practice.
About us
At Oaklands Health Centre in Hythe, we are proud to care for over 11,000 patients in a modern, purpose-built practice. Our friendly, forward thinking team includes GPs, nurses, pharmacists, and more all working together to deliver outstanding patient care.
As a training practice, we invest in your development and support you to grow in your role. You will enjoy a varied, rewarding workload, modern systems that make your job easier, and the chance to make a real difference in the health and wellbeing of our local community.
Join us and be part of a supportive team that values innovation, collaboration, and putting patients first.
Job responsibilities
The post holder is a Pharmacy Technician registered with the General Pharmaceutical Council. They work within their profession boundaries to be an integral part of the Prescribing Team. They are key to the maximisation of the safe prescribing of medications across the Practice, ensuring that targets for monitoring common medications are met, and working with colleagues to enhance existing monitoring systems and therefore ensuring patient safety.
The pharmacy technician also plays an important role in efficient prescribing, working to improve repeat prescribing processes. Working within guidelines and competencies agreed with the Practice, they also engage directly with patients, helping them to better understand and benefit from their medications. Patient safety sits at the heart of all these activities.
To play a key role within our Prescribing Team by providing leadership and support, as well as working collaboratively with GPs, other clinical staff, and reception teams.
The role will include: Coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with patients, nursing homes, carers, hospital and community pharmacies. Responding to medication queries and updating medical records.
Post holders will need to demonstrate flexibility and adaptability to working in a dynamic and busy environment
Key Role Requirements
Acting as triage and support for repeat medicines queries
To undertake medication-related audit
Check Eclipse data on a weekly basis
Support in clinical guidance around specialist-only, unlicensed and not recommended drugs
Review high cost items
Review high quantity dressing requests
Review discharge notifications that have medication alteration
Supporting prescribing clerks and identifying training needs
Dealing with out of stock queries
Dealing with medicines-related complaints
Where possible dealing with difficult prescriptions that need an action by the GP. To develop the knowledge of other healthcare professionals to identify and manage poor concordance effectively. To carry out basic medication reviews, concordance reviews and refer to Doctors who will authorise medication changes. Monitor the primary care DMARDS service. Liaise with NHS Kent and Medway CCG Medicines Management Team in respect of the practices prescribing and budget. Assist the reception team and deal with patient queries. Assist the clinicians to ensure smooth and efficient running of clinics. Dealing with MHRA alerts and create a robust system for review. Lead on EPS and eRD
Communication and Relationship Skills
Build close and effective relationships within the Practice and within the NHS Kent and Medway CCG Practices.
Build relationships with the PCN and a range of prescribers and pharmacy professionals including independent contractors.
Communicate with patients and carers who have a limited understanding of medicines.
Knowledge, Training and Experience
Registered with the General Pharmaceutical Council (GPhC).
Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician.
Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
Evidence of continuing professional development.
Minimum of 3 years in a medicines orientated environment.
Computer literacy knowledge of Microsoft Word, Excel and PowerPoint and Clinical systems e.g. EMIS
Good understanding of issues affecting primary care prescribing.
Good understanding of issues affecting medicines adherence
Good understanding of the common medicines prescribed for long term conditions in primary care.
Good at practical problem solving.
Ability to work and integrate into GP practice and associated multidisciplinary teams.
Analytical and Judgement Skills
Development of best practice to inform and challenge prescribing behaviours in all prescribers and improve quality and patient outcomes.
Interpretation of prescribing data and clinical system patient records.
Ability to assess the patient or carer’s understanding of taking medicines.
Able to make assessment of the interventions required to improve medicines adherence.
Planning and Organisational Skills
Plan and manage own work programme within Practice working day.
Able to manage concurrent projects and conflicting priorities.
Able to maintain records for patients reviewed
Physical Skills
Ability to drive across the locality. Mainly short journeys.
Ability to transport and install small items of equipment
The ability to use a range of a keyboard, IT packages and applications
Responsibility for Patient/Client Care
Support the provision of advice on prescribing to all prescribers.
Support the provision of advice to patients on medication as required.
Provides advice on medicines concordance
Provides advice and signposting to healthcare professionals relating to medicines concordance
Responsibilities for Human Resources (HR)
Supports practice staff in the implementation of prescribing change.
Supports healthcare professionals in the implementation of interventions to improve concordance and with agreed changes to medication.
Responsibilities for Information Resources
Responsible for personally generated information in relation to own work.
Responsible for inputting interventions directly onto the GP patient record
This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time to time.
Person Specification
Qualifications
* Minimum required: 3 years experience as a Pharmacy Technician
* GPhC registration required
Experience
* 3 years experience as a Pharmacy Technician
* Working in Primary Care or GP Practice would be desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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