Located on the bank of the canal in Lower Weston, the Locksbrook Inn is the perfect pitstop in Bath. The Locksbrook takes pride in being a family-friendly pub serving a delicious range of dishes, alongside proper pints and hand-selected wine. This exciting role will see you work in an inspiring part of the world, motivating a team of passionate people while supporting and occasionally stepping in for the General Manager. About You:
* Taking the helm when the General Manager is away, you motivate team members to deliver their best and ensure everything is running smoothly and efficiently.
* Creating a warm welcome to guests comes naturally to you, making every first impression count to ensure experiences delight from the get-go.
* Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
* You go above and beyond to ensure a consistently high level of service, supporting the full team including Front and Back of House during peak times.
* You oversee the consistent production of a quality food offering and recognise the importance of the Kitchen Team.
* Having a wealth of experience in a similar role means you are able to recognise when team members need help and you'll support where needed.
* A keen eye for detail means you keep all admin and cash management systems ticking along as they should, taking responsibility when the General Manager is away.
* You know health and safety regulations like the back of your hand.
* Team members see you as an inspiring role model and know they can depend on you for support and development.
* You take pride and responsibility for your own development, with an eye towards becoming a General Manager one day.
50% off overnight stays in our pubs
* £150 towards a stay in one of our pubs
* Tips
* Bonus Scheme
* Discount scheme across hundreds of retailers
* Cycle to work scheme on select roles
* Learning and development opportunities
* Career progression
* Meal provided for shifts over 6 hours (up to the value of £10)
* Family-friendly policies
* Flexible working
* Paid time off to volunteer
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