Arbrook House Care Home, 36 Copsem Lane, Esher, Surrey KT10 9HE
CQC rating: Outstanding
Carehome.co.uk rating: 9.8 / 10
£12.60 per hour
Permanent Contract
3 days a week: 9am until 5pm (Wednesday to Friday)
Overview
Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.
You’ll Help Us Make Health Happen
Responsibilities
* Acting as the first point of contact for all visitors to the home
* Taking responsibility for managing new enquiries
* Providing advice and support both face to face and over the phone
* Conducting show-arounds within the care home
* Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed
Key Skills / Qualifications
You’ve worked as a Receptionist before with experience in providing excellent customer service. You’ll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more:
* My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support
* Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
* Wagestream - Have early access to up to 40% of your earned wages within minutes
* 28 days holiday
* Sick pay scheme for frontline teams, in addition to statutory sick pay
* Long service - ecards, extra holidays and money for milestones
* Free meal on every shift
* Interest-free annual travel loan for public transport season tickets
* Range of Bupa pension plans
* Parental leave schemes for adoption, birth parents and co-parents
* Menopause Plan - access to advice and treatment options
* Discounts at gyms and fitness facilities across the UK
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, champion diversity, and understand the importance of representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role, and we’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process.
* Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.
Arbrook House
Location Status
On site
Salary Amount
£12.60 - £13.60
Unposting Date
Ongoing
Care Home Postcode
KT10 9HE
Job
Administration
Disqualification questions
Home_Support, 2022_ADJUSTMENTS
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