To manage, control, driveanddevelop sales of industrial doors, specificallya variety of models ofSpeedors, roller shutters and associated products,to end users,contractorsand their agents.By prospect, follow up and to maximiseand deliverfirst class levelsof service andcustomer care,and deliverinterface between Hart Door Systems and its prospects, customers and clients within an area stipulated. Communicating effectively,timelyvia phone, face to face, email, social media in line with company core values policy and strategy.
Area:specific as promoted,subject to change as per discussion at company discretion oras map enclosed you will also berequiredfrom time to time to cover for holidays and sickness and potentially otherareasas necessary. This area may be altered to suit as the management sees fit, specificallyregardingthe practicalities and efficiencies of operating in a large area. It is the intention of the company to grow the sales force and split oversized areas to more manageable and cost-effective sized units capable of generating the sales target.
DUTIES AND KEY RESPONSIBILITIES
* To prospect andself-generatesales leadsandidentifiedopportunitiesfor new product sales,repairsand service.
* To respond and follow up any sales leadsbyface-to-facecontact,conducting on site surveysand deliveryofquotations.
* Respondtimelyto orders and deliver site surveysadequate to construct,deliver and install product.
* Liaise with clients and interface betweenHart operationstimelyand diligently asrequired.
* Promote the sales of HDS manufactured products as per the sales &marketing strategy, with priority given to higher margin products i.e.Speedorand associated products within the sales area direct to the end user as a priority and or through contractors,architectsand Engineers as the case may be. To follow up sales leads, and cold call, canvas, advice, provide quotations, follow up, and negotiate all in line with good sales practice and profit targets. To measure up and complete accurately measurement forms, drawings asrequired. To report on all activities as required including effectivetimelyentry onto the CRM database.
* To research and analyse local market opportunities and provide a formal sales plan for discussion with management in line with agreed and developing strategies to attack the market for the best result.
* Create and implement personal business plans in line with Hart Door Systems company vision and strategy, improve sale conversion rates, increase sales turnover and profitability.
* To complete customer site surveys asrequiredfor house accounts for new product and or repairs.
* Utilise andreport as required policy andmaintaincontact via the CRM and database system asrequired
SKILLS /TRAINING
* Sales training knowledge and demonstrable capability
* Experience in theindustrial doormarket
* Able to conduct and deliver surveys
* Takes ownership and accountability for own workload and completion of responsibilities
* Positive, with a high drive to achieve
* Portrayssalesconfidence as a knowledge expert
* Clear focus on quality of service and customer satisfaction
* Self-reliable and motivated to build andmaintainsales momentum
* Good communicator, able to see things from the customers perspective
* Able to get on with andoperateas part of a family run business and a small team
* Ability tomaintainpositive attitude following any sales rejection.
GENERAL RESPONSIBILITIES
* Align company and employee core values.
* If you see something that is wrong do something about correcting it.
* Be responsible and get things done.
* Share information and work towards team building.
* Establish/understand your key performance indicators andmaintainthis measure so both you and the company know how your performance is measured.
* Be a good team member,demonstratingloyalty and commitment to the organization and team members and always do your best.
* To be fully aware of and adhere to the relevant policies and procedures.
* This job description is intended as a guide to the duties and responsibilities of the post. It does notseekto define all the duties and is subject to amendment/alteration which will be made after full discussion with the post holder.
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