We’re recruiting on behalf of a well-established manufacturing company based in Brierley Hill who are looking for an experienced Information Technology & Operations Specialist. This role is key to driving continuous improvement across warehouse operations through the effective use of IT systems and digital tools — with a focus on improving accuracy, speed, and cost efficiency to support long-term business growth. Key Responsibilities Warehouse Operations * Streamline daily warehouse activities (inventory management, shipping, receiving, and order fulfilment) through the use of IT and process improvement. * Implement best practices to enhance safety, accuracy, and operational efficiency. * Analyse operational data to identify areas for cost reduction and opportunities for digital transformation. * Monitor and report on key KPIs such as inventory accuracy, order cycle time, and perpetual inventory performance. * Manage consumables and oversee maintenance of warehouse equipment (e.g. forklifts, conveyors, scanners). IT & Infrastructure Support * Provide day-to-day support for IT hardware and systems used in both warehouse and office environments (barcode scanners, printers, networks, telecommunications, etc.). * Liaise with external IT vendors for system maintenance and troubleshooting. * Be available for out-of-hours support in emergencies or planned maintenance. ...