Gas and Heating Installation Technician Salary : £44,985 Excellent Benefits Location of work: Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties. Office Locations: Wooburn Green, High Wycombe (Head Office). Chesham (Stores Room). Working Hours: 42.5 hours per week (Monday - Friday). Benefits: Company Van, Fuel Card for business usage. 25 days annual leave bank holidays a company wide shutdown between Christmas & New Years. Our full benefits package can be found within the advert copy. At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. As a Gas and Heating Installation Technician, youll play a vital role in ensuring our customers homes are safe, warm and energy-efficient. Youll carry out full and partial installations, breakdown repairs and servicing to a high standard, working independently and in line with all relevant regulations, codes of practice and Paradigm procedures. This is a hands-on, customer-focused role where your technical expertise and problem-solving skills will make a real impact. About the Role/team Youll be part of our Property Services team, reporting to the Gas Installation Supervisor, and working closely with residents, colleagues and other technicians. Youll diagnose and repair a wide range of gas and heating faults, aiming for a first-time fix wherever possible. Youll also complete all required documentation accurately and on time, maintain van stock, and ensure all work is carried out safely and professionally. This role also involves supporting apprentices or less experienced technicians when required, helping to build capability across the team. Youll be trusted to work independently, make informed decisions and deliver high-quality work that meets regulatory standards and customer expectations. Key Responsibilities Carry out full and partial gas and heating installations, breakdown repairs and servicing Diagnose and repair faults across a wide range of gas appliances and heating systems Aim for a 95% first-time fix rate and keep recall rates low Complete all documentation, including certificates, accurately and promptly Work professionally and courteously, upholding customer care standards Comply with all health and safety legislation, risk assessments and method statements Report unsafe working methods, installations or equipment Communicate effectively with tenants and colleagues, demonstrating a duty of care Use materials and equipment safely and efficiently, minimising waste Maintain van stock levels and follow procedures for business assets (vehicles, PPE, ID, devices) Mentor or support apprentices and other technicians when required Purchase materials as needed to complete works Contribute to team problem-solving and continuous improvement What Were Looking For Must haves: Significant experience in domestic gas and heating installations Understanding of building structures to complete installations safely General building knowledge to make good after works Experience flushing heating systems ACS Gas Qualifications: CCN1, CENWAT, HTR1, CKR1, CPA1 Logical, methodical approach to problem-solving and fault-finding Strong knowledge of relevant legislation, building regulations and health & safety Ability to make informed decisions using your own initiative Good literacy and numeracy Full valid UK driving licence Ability to work independently and as part of a team Clear and effective communication skills Commitment to excellent customer service Willingness to join the on-call rota for out-of-hours work Strong time-management skills and ability to meet tight deadlines Nice to haves: Unvented G3 qualification Experience with commercial heating systems Clean driving licence Experience with Renewable Energies such as Air Source Heat Pumps For added brilliance: A proactive, solutions-focused mindset Confidence working independently in customers homes Pride in delivering high-quality workmanship A commitment to safety, compliance and continuous improvement Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary: £44,985 per annum 25 days holiday, increasing with service, plus Christmas closure and buy options Generous pension scheme up to 9.5% employer contribution via salary sacrifice Family-friendly leave: Enhanced maternity, paternity and adoption leave Health cash plan claim up to £1,800 for everyday health costs (plus free kids cover) Life cover and income protection Modern offices, free parking & EV charging And thats just the beginning: 30 qualified Mental Health First Aiders Car leasing via salary sacrifice (for permanent colleagues) Funded training, qualifications & apprenticeships 3 paid volunteering days Peer-recognition rewards platform Paid professional subscription (one per year) Working Hours/Additional working: Hours: 42.5 hours per week, 08:00 - 17:30 - Monday Friday. Participation in the on-call rota. Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date: 15/02/2026 We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate.