A high-growth B2B SaaS company in the United Kingdom is seeking a VP of Customer Operations to lead end-to-end ownership of the post-sales customer journey. The role requires over 10 years in SaaS or enterprise technology and leadership across various post-sales functions. Responsibilities include enhancing customer service, operational discipline, and building scalable processes. Ideal candidates will have a strong understanding of enterprise implementations, managed services, and cloud environments, preferably AWS.
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