Job Title: Systems Engineer (AWS)
Location: Remote
About The Team
A&G, STMJ Technology is a global team that builds and runs the platforms and services behind Elsevier’s research and academic products. The Platform Engineering team—part of Operations—focuses on keeping our cloud environments reliable, secure and performing at scale.
About The Role
As a Systems Engineer (AWS), you will support the operation, maintenance and continuous improvement of cloud-based environments, ensuring systems remain stable, secure and scalable. Working closely with engineering and support teams, you will play a key role in monitoring system performance, responding to incidents and contributing to infrastructure improvements.
Key Responsibilities
* Monitor system health and respond to alerts to maintain stability and performance
* Support troubleshooting and resolution of system and performance issues
* Assist with system configuration, automation, and infrastructure improvements
* Collaborate with engineering and support teams to resolve issues
* Support incident response and system recovery activities
* Help improve monitoring, alerting, and reporting capabilities
* Contribute to capacity planning and scalability efforts
* Apply security practices in daily operations
* Maintain clear and accurate documentation
Skills & Experience Required
* Experience working with cloud platforms (e.g., AWS) or similar environments
* Familiarity with Linux/UNIX systems
* Understanding of scripting or automation (e.g., Bash, Python, or similar)
* Experience with AWS services (e.g., EC2, S3, RDS, IAM, EKS)
* Exposure to tools like Terraform, CloudFormation, or CI/CD pipelines
* Awareness of infrastructure as code and DevOps practices
* Familiarity with monitoring tools (e.g., CloudWatch, New Relic)
* Understanding of system security, backup, and recovery practices
* Ability to problem‑solve, communicate clearly, and work collaboratively
* Willingness to learn and grow in a technical environment
Flexibility and Work Arrangements
* Working in a hybrid way from both the office and at home
* Flexible hours – flex the times you work during the day
Benefits
* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Wellbeing programs
* Life assurance
* Access to a competitive contributory pension scheme
* Long service awards
* Save As You Earn share option scheme
* Travel season ticket loan
* Maternity, paternity and shared parental leave
* Access to emergency care for both the elderly and children
* RE CARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts via Perks at Work
Equal Opportunity
We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play.
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