Contract 12 month FTC - Full Time Working Hours 37 hours - Monday to Friday Location Antrim Our Rewards; 23 Days Holiday per year 11 stats and opportunity to buy more holidays Health Care Your new opportunity Power NI, part of Energia Group, have an exciting opportunity for a Business Improvement Placement Student based in Antrim. As a modern customer centric utility, customer experience is everything to us. The Business Improvement (BI) Team is responsible for monitoring customer experience, business operational reporting, facilities management, and driving continuous improvement across the business. The successful candidate will report directly to the Customer Insights Manager and provide business support to the wider BI Team. This will include distributing customer surveys, analysing results, producing daily/monthly reports and supporting projects. You will be continually encouraged to analyse data, identify trends, and prepare reports for management to enable improvements across the business. What you'll need Studying towards an honours degree in a relevant discipline and have completed Year 2 by July 2026. Module results to date must have a combined average in excess of 60%. All modules and results, including Autumn / Winter 2025 Semester results, must be listed on your CV. Excellent numerical and analytical skills with the ability to present findings and recommendations in a clear and concise manner. A suitable place to work at home and good broadband connection. IT literate with a sound working knowledge of MS Word, Excel and PowerPoint. Experience of working effectively with others to achieve team goals. If you are enthusiastic about this role but dont meet every single requirement, we still encourage you to apply. Your past experiences might be the perfect match for this or other positions, making you the unique talent were looking for. Learning & Development; Career Progression and Development - Almost 100% of our promotions are from within the organisation Wellbeing Fund - to be used towards anything that energises you from Gym membership to Reflexology Mentoring Scheme Virtual Gym Membership Social Opportunities; Sports and Social Club Allyship@work Women's Network Green Team Volunteering days and more 87% of employees would recommend Energia Group to friends and family as a great place to work! You will be joining a team where our company values of Trustworthy, Dynamic, Resourceful and Community Focussed are at the heart of all our efforts You will have a variety of development opportunities available including internal L&D courses, mentoring, external networking, year-round learning and support for professional subscriptions We also offer an award-winning wellbeing programme including a counselling service, sports and social clubs, a Wellbeing Fund to be used towards anything that energises you, generous holiday allowance with opportunity to buy more and Health Cash Plans. Role worked on a hybrid basis (currently 3 days from the office and 2 days from home), collaborate regularly with your peers while having a balance between your home and work life. Does Energy Move You? APPLY NOW Benefits: Laptop Paid Holidays Parking