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General manager

Glasgow (Glasgow City)
The Commercial Hotel
General manager
Posted: 27 October
Offer description

Overview

We’re looking for a General Manager to lead Boclair House; a much-loved wedding venue, where unforgettable memories are created every week.

As General Manager, you’ll be a confident, consistent and decisive leader who inspires every department to deliver exceptional guest experiences. You’ll balance being hands-on in the operation with providing clear leadership, coaching, and strategic direction.

At Manorview, we’re committed to making life better for people through hospitality. That means caring for others, always bringing our best, and embracing change with a positive, growth mindset.


What you\'ll do

* Lead, coach and motivate the venue team, ensuring they feel supported, empowered and inspired.

* Deliver exceptional guest service and ensure standards remain consistently high.

* Manage the day-to-day operations while keeping a focus on long-term improvements.

* Work closely with the Managing Director and Support Team to identify and deliver continuous improvements that make a real difference.

* Balance operational leadership with people management, creating a culture where your team can thrive.


What we\'re looking for

* Proven leadership experience in weddings, events, hotels and/or food & beverage.

* A people-focused leader who is active in the operation and leads by example.

* Someone who thrives in a high-volume, fast-paced environment while staying calm and decisive.

* A strong cultural fit — someone who shares our vision of making life better through hospitality


What you\'ll get

In addition to a competitive salary, you’ll also benefit from our 10% service charge and tips (100% retained by the team).

As a member of the Manorview team, you’ll enjoy:

* Great perks and benefits across Manorview venues.

* A share of profits after 1 year of service.

* Free meals, soft drinks and hot drinks on shift.

* Participation in our bespoke leadership training programmes.

* Access to excellent learning and development opportunities.

* Free wellbeing services and resources, for help when you need it.

* The chance to share your voice through employee surveys and discussions.

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