The Role
We have a permanent, full time vacancy for a motivated Senior Library Assistant to join our Knowledge Services team. You’ll support NHS Lanarkshire staff in accessing high-quality information for patient care, education, research, and clinical governance.
You’ll deliver user support and education, handle enquiries, and carry out key admin tasks. Acting as a link between Library Assistants and Librarians, you’ll provide supervision, support, training, and site cover when needed.
You’ll support the Patient Information function with responsibility for key areas of this work. You will also help staff create Powtoon videos for patients and the public, offering guidance and training, and collaborating with librarians. This is a new post and will develop over time.
The post will mainly be based at the Health Improvement Library at Kirklands HQ in Bothwell. Regular travel to the 3 hospital library sites will be required, so being a car driver and having access to a car is essential. The hours are 9-5, Mon - Thurs, and 9-4.30 on Friday, although there is a limited amount of flexibility which can be discussed.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
Excellent standard of literacy and numeracy.
SVQ3 or equivalent qualification or skills acquired through experience.
The postholder is required to have a high level of computer literacy such
as ECDL or equivalent, or skills acquired through experience.
Experience of working in a customer focused service. Basic knowledge of information retrieval techniques for searching for example, the Knowledge Network
Knowledge of health information resources such as the internet and the Knowledge Network.
Excellent customer care techniques to meet a range of customer interactions
in a service environment.
Experience of presenting to groups of people, either face-to-face or using
MS Teams
Must be prepared to work at any NHSL library site in Lanarkshire.
Covers for the Resource Assistant if needed
Car driver
Must be able to travel and work at any library site.
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
Experience of working in a customer focused service
Experience of supervising staff or directing the work of others
Previous experience of working in a library
Previous experience of working with patient information
Previous experience of Powtoon or other video software
Basic knowledge of information retrieval techniques for searching e.g. the Knowledge Network
Knowledge of library and office software applications
It is desirable to have (or be willing to develop) a knowledge of medical terminology
Knowledge and understanding of Copyright Law and Data Protection legislation
Thorough understanding of a wide range of library routines
Proven ability to work to deadlines
Good organisational skills
Good communication skills
Discretion in dealing with sensitive issues
Contract type
Permanent
Full time
37 hours
Location and Working Pattern
This role will be based in Kirklands, Bothwell.
The working pattern for this role Mon - Fri; 9:00-5:00
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Please contact Carol Hallesy, Evidence Manager - Libraries on Carol.Hallesy@lanarkshire.scot.nhs.uk
For enquiries regarding the application form or recruitment process, please contact David Murray, Recruitment Administrator on david.murray3@lanarkshire.scot.nhs.uk
(Please remember to include the job title and reference number in your email)
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days of public holidays
* Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension )
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage .
Additional Information for Applicants
* Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
* For help to complete an application on Jobtrain please follow this link:
* Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates.
* We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain
* Once you have submitted your application form you will be unable to make any amendments
NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.
*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
Right to Work within the UK
NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.
We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk .
Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.
Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.