Join our luxury hotel in the heart of historic Alnwick as an F&B Supervisor. You’ll oversee daily operations across our restaurant, bar, and in-room dining, ensuring exceptional guest experiences that reflect our five-star standards. The role involves leading and motivating the team, maintaining service excellence, managing stock and compliance, and supporting the Restaurant Manager in driving revenue and efficiency. Ideal candidates are hands-on, passionate about hospitality, and committed to delivering refined, memorable dining experiences in a relaxed, elegant setting. Requirements: As a Food & Beverage Supervisor you will be expected to deputise for the Restaurant Manager in their absence. You will be required to play a vital role in leading and developing the team. We are looking for someone who is passionate about hospitality, reliable and willing to learn. Duties will include: Oversee the daily operation of the restaurant, bar, and in-room dining to maintain five-star standards. Supervise, train, and motivate F&B team members to deliver exceptional guest service. Ensure all areas comply with health, safety, and food hygiene regulations. Assist in managing staff rotas and ensuring adequate coverage for service periods. Monitor stock levels, assist with ordering, and control wastage to meet budgetary targets. Support the F&B Manager in implementing service standards and procedures. Handle guest queries and complaints professionally, ensuring issues are resolved promptly. Assist with the setup and delivery of private dining, functions, and special events. Conduct daily briefings to communicate menu changes, specials, and service expectations. Maintain cleanliness, presentation, and ambiance in all F&B outlets. Work closely with the kitchen team to ensure smooth service and menu consistency. Contribute to upselling initiatives to maximize revenue. Bailiffgate Hotel: A timeless retreat in Alnwick, Bailiffgate Hotel combines luxury and authenticity, offering an escape where guests can unwind and immerse themselves in the beauty, history and heritage of Northumberland The hotel's site, opposite the Barbican entrance to Alnwick Castle, has a fascinating history and was acquired by the first Duke of Northumberland in 1780 Bailiffgate has served as a commissioner's residence, a school and now, it is being transformed into a luxurious 48-room hotel with a bar and the Motte & Bailey Restaurant What's in it for you?: At Bailiffgate Hotel, our people are our biggest asset. We focus on engagement and individual developement, working with natural strenghts and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters Benefits for working at Bailiffgate Hotel: Preferential Accommodation Rates at Bespoke Hotels Staff and Family/Friends Rates at the Bailiffgate Hotel 10% discount on Food at Alnwick Castle Golf Club Discount on F&B at the Bailiffgate Hotel Staff Uniform provided Seasonal Passes to Alnwick Castle Share of monthly service charge Staff accommodation required Company Pension Scheme