We are currently recruiting for a Specialist Kit Sales and Operations Co-ordinator to join the team at our office in Birchwood.
Reporting to the Customer Service Manager, you will be responsible for maximising sales revenue through the transaction of the external rehire requirements across the UK. You'll also be responsible for ensuring continuous improvement to the customer experience by working with our supply chain and co-ordinating with all sales departments to adhere to all internal quality systems and Health & Safety policies.
In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits – discount on selected high street stores.
Responsibilities include:
• Adopting a proactive approach, commercially prioritising the market and key customers to ensure that the target for revenue, contact rate and average handling time are achieved.
• Providing escalation support for sales desks for in day/next day order failures and potential lost hires by providing resolutions to the appropriate Logistics escalation point.
• Identifying sales opportunities and securing the business, working closely with Regional and Internal Sales Teams where applicable.
• Ensuring sales targets are met in accordance with Key Performance Indicators.
• Endeavouring...