Job
Title: HR Business
Partner
Company: Demipower Group – KFC Restaurants
Role
Overview
We are seeking an experienced HR Business Partner with a
strong Employee Relations background to support our KFC restaurant estate. This
role is critical in delivering a high-quality, people-centred HR service, with
a particular focus on managing complex ER matters, advising leaders on
employment law, and fostering positive employee relations across the business.
Partnering closely with Operations and Head Office leaders, you will support
change, mitigate people risk, and help build compliant, engaged, and high-performing
teams aligned to business goals.
Key
Responsibilities
Employee
Relations (Core Focus)
• Lead and
manage complex employee relations cases, including disciplinary, grievance,
capability, absence, and restructuring matters
• Provide expert, pragmatic employment law advice to managers and senior
leaders
• Support and coach managers to handle ER matters confidently, fairly, and
consistently
• Liaise with external solicitors and advisors where required
• Proactively identify ER risks and implement preventative solutions to improve
employee relations and reduce business risk
Business
Partnering
• Partner
with Regional and District Managers to embed people initiatives and best
practice
• Influence and coach leaders to improve people management capability
• Support organisational design, workforce planning, and succession planning
Employee
Lifecycle & Talent
• Support
all stages of the employee lifecycle, with a strong focus on employee
experience and engagement
• Identify key talent and support development and retention strategies
• Promote a fair, inclusive, and empathetic people approach across the business
Training
& Development
• Deliver
and support training in line with the KFC curriculum
• Identify skills gaps, particularly in people management and ER capability
• Track, evaluate, and report on training effectiveness
Reporting,
Change & Engagement
• Analyse HR
data to identify ER trends, risks, and opportunities
• Produce clear reports and insights to support operational decision-making
• Support engagement initiatives, surveys, and wider people projects
Skills
& Experience
• Strong,
up-to-date employment law knowledge with significant ER case management
experience
• Proven experience operating as an HR Business Partner in a fast-paced,
multi-site environment (QSR/Hospitality/Retail)
• Confident handling sensitive, complex, and high-risk employee relations
matters
• Excellent influencing, coaching, and relationship-building skills
• Commercially minded with strong organisational and prioritisation skills
• Strong working knowledge of Microsoft Office and HR information systems
(Harri preferred)
• CIPD Level 5 or 7 (preferred)