Administrator
Sector: Construction (Rail & Civil Engineering)
Location: Cumbernauld, Scotland
A fantastic opportunity to join an established, national engineering contractor as an Administrator providing vital administrative and receptionist support to the regional support functions and operational delivery teams. With a wide variety of day-to-day responsibilities, the position offers stability, longevity and development within a business delivering secured frameworks and projects with key clients.
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The Role
We are seeking an enthusiastic and organised Administrator with proven experience in administrative and receptionist duties to be based in our Scotland regional office in Cumbernauld. This is a varied, front-facing role requiring professionalism, discretion and the ability to manage multiple priorities.
Your duties and responsibilities will include, but will not be limited to:
Administration & Business Support
* Maintaining routine administrative records, filing systems (electronic and paper-based), and ensuring information can be readily retrieved.
* Planning and organising own workload to meet priorities and agreed deadlines.
* Producing letters, reports, emails, forms, schedules and folders using a range of PC-based software packages.
* Filing and uploading project documentation as required.
* Performing general administrative tasks including photocopying, scanning, document control and internal mail handling.
* Assisting and collating timesheets for Scotland office-based staff.
* Supporting travel bookings via the company’s online booking system.
* Assisting with the ordering of PPE and office / site sundries as required.
* Providing administrative input into client and company reports where necessary.
* Maintaining electronic diary systems (Outlook) and supporting meeting coordination.
* Supporting wider business support and operational teams as required.
* Assisting with visits to other sites, depots or meetings on an ad-hoc basis.
Reception & Visitor Management
* Ensuring all enquiries are dealt with in a professional, efficient, and timely manner.
* Providing a comprehensive and effective visitor and reception service.
* Managing incoming phone calls, responding to queries, and transferring calls to the correct individual or department.
* Assisting with general enquiries and ensuring they are passed to the appropriate team member for resolution.
* Recording all visitor arrivals, ensuring visitors are signed in, briefed appropriately and issued with any required documentation.
* Receiving parcels and packages for the building and ensuring all relevant documentation is accurately completed.
* Liaising with internal departments regarding meeting room bookings and arrangements.
* Ensuring the reception and front-of-house areas are kept tidy, professional and presentable at all times.
* Working alongside the Receptionist to ensure daily reception cover during lunch periods and annual leave.
General
* Demonstrating a high level of discretion and confidentiality at all times.
* Maintaining strong IT capability with confidence across Microsoft Office packages, including Excel, Outlook, Word and PowerPoint.
* Supporting and participating in company and industry initiatives as required.
* Undertaking any other reasonable duties as requested by line management.
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Requirements
* Proven experience in an administrative role (construction, rail or civil engineering experience advantageous).
* Previous experience in a receptionist or front-of-house role.
* Strong organisational skills with the ability to prioritise workload and work autonomously.
* Highly IT literate with intermediate Excel skills and strong working knowledge of Outlook, Word and PowerPoint.
* Professional, approachable and confident communication style.
* High levels of integrity, discretion and attention to detail.
* Full UK driving licence (essential), with willingness to include business mileage on insurance (business mileage reimbursed).
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In Return
* Competitive annual salary, negotiable depending on experience
* 25 days holiday plus bank holidays (increasing with service)
* Company contributory pension scheme
* Life insurance
* Medicash Health Cash Plan & Rewards
* Strong support infrastructure designed to encourage personal and professional development
* Consistent learning and development opportunities
* A safe, inclusive and supportive workplace
* Employee forums to ensure your voice is heard