Store Manager
Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do, and a Spark to help achieve our vision.
The Role
Are you looking to take accountability for a store and be rewarded for it? Are you passionate about perfume and love people? Do you want to be part of a supportive team and thrive in a fast-paced environment?
As a Store Manager, your role is critical in the operational running and success of your store. You will lead by example, motivating and supporting a diverse team to meet key targets that drive the store's success.
Contracted Hours: 37.5
Responsibilities
* Provide fantastic customer service and coach your team to do the same
* Deliver the store's daily, weekly, and yearly targets, and ensure your team knows their responsibilities each shift
* Review store performance and implement action plans to address challenges
* Ensure proper opening and closing of the store, adhering to security procedures
* Prepare and manage store rotas
* Manage stock inventory and minimize stock loss
* Coach and mentor staff, conducting regular 1:1s, monitoring performance, and recognizing achievements
* Recruit talent, recognizing that a great team is key to store performance
What You Will Bring
We believe you bring Talent, Passion, and Spark. In return, we will provide training in perfume to help you succeed. Ideally, you will:
* Have management experience, preferably as an assistant or store manager in a fast-paced environment
* Be passionate about teamwork and developing your staff
* Have the Spark to think strategically while managing daily store operations
* Enjoy delivering exceptional customer service
* Understand KPIs such as sales, service, profit, and loss
* Possess a commercial mindset and understanding of store operations
* Be flexible with work patterns
Additional Benefits
* A competitive base salary
* Annual KPI-based bonus
* Christmas sales commission based on store performance
* 30 days holiday (pro-rata)
* 20% discount on perfume and access to customer offers
* Additional discounts with AS Watson partners, including Superdrug and 3 mobile
* Opportunities for prizes and incentives based on performance
* Ongoing training and development
* Access to Wagestream for financial wellbeing
* Pension, health, and wellbeing benefits, plus more
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