Duration - till June 2026
Responsibilities:
* Oversee and review daily inbound and outbound operations, managing escalations across all hardware programs.
* Support the Value-Added Services (VAS) project through all phases:
* Preparation: Set up production lines at fulfillment centers, assist with end-to-end testing, and troubleshoot operational issues.
* Execution: Communicate VAS application requirements (e.g., pallet selection), coordinate timely delivery of materials to warehouses, ensure adherence to quality standards, and track daily production output.
* Post-Execution: Address escalations, resolve quality concerns, and manage aftercare operations.
* Provide operational support for resolving warehouse challenges, transportation delays, compliance issues, software updates, packaging, labeling, and product quality evaluations.
Requirements:
* Bachelor’s degree or equivalent practical experience
* 2–3 years of experience in order management, logistics, or hardware operations
* Background in supply chain program management
Preferred Qualifications:
* Proven ability to collaborate cross-functionally with teams including operations, finance, sales, planning, and engineering
* Strong interpersonal and communication skills
* Highly organized, proactive, and detail-oriented
* Intermediate proficiency in spreadsheets and SQL
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